Yet Another Blog » website http://www.yetanotherblog.com Notes from Sven Latham Mon, 16 Aug 2010 12:22:55 +0000 http://wordpress.org/?v=2.8.2 en hourly 1 HSBC Site not Working? http://www.yetanotherblog.com/2008/05/14/hsbc-site-not-working/ http://www.yetanotherblog.com/2008/05/14/hsbc-site-not-working/#comments Wed, 14 May 2008 21:38:22 +0000 sven http://www.yetanotherblog.com/?p=677 Interesting – the HSBC website www.hsbc.co.uk appears to only deliver content in GZip. Any user agent trying to get to it that does not support GZip (through the Accept-Encoding header) will just get nothing from the server (it holds the connection but delivers nothing).

If, for whatever reason, you’re trying to get to the HSBC website with a simpler (ie. non-mainstream) browser this might be why. I’ve been getting very slow and funky (ie. corrupt) images in Firefox for a while – wonder if it’s related?

]]> http://www.yetanotherblog.com/2008/05/14/hsbc-site-not-working/feed/ 1 Customer Care? http://www.yetanotherblog.com/2008/04/01/customer-care/ http://www.yetanotherblog.com/2008/04/01/customer-care/#comments Tue, 01 Apr 2008 10:36:14 +0000 sven http://www.yetanotherblog.com/?p=665 A few months ago I wrote an email to the customer services people of a major UK railway company, asking how a major redevelopment of one of their stations would affect my (and others’) travel. I’m still waiting for a response.

A few weeks ago I emailed a fairly substantial phone service company pointing out that their 0845 number was incorrectly advertised as ‘free-phone’, and that if this were clarified I might consider using the service. Again, still waiting.

Last night I sent an email to a food review website pointing out a small error on their page. This morning I got a polite response, a thank-you and a commitment to fix the issue.

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